Data protection and confidentiality

We will keep information about you confidential. We use your personal data primarily to provide legal services to you, but also for related purposes including:

  • conducting checks to identify you and verify your identity;
  • gathering and providing information required by or relating to audits, enquiries and investigations by regulatory bodies;
  • complying with professional, legal and regulatory obligations that apply to our business;
  • ensuring business policies are adhered to, e.g. policies covering security and internet use;
  • operational reasons, such as improving efficiency, training and quality control;
  • ensuring the confidentiality of commercially sensitive information;
  • statistical analysis to help us manage our practice, e.g. in relation to our financial performance, client base, work type or other efficiency measures;
  • updating and enhancing client records;
  • preventing unauthorised access and modifications to systems;
  • ensuring safe working practices, and monitoring and managing staff absences and staff access to systems and facilities
  • staff administration and assessments, monitoring staff conduct, and disciplinary matters; and
  • marketing our services.

Our use of your personal data is subject to your instructions, the EU General Data Protection Regulation (GDPR), other relevant legislation and our professional duty of confidentiality.

We take your privacy very seriously.

Promotional communications

We may use your personal data to send you updates (by email, text, telephone or post) about legal developments that might be of interest to you and/or information about our services, including exclusive offers, promotions or new services or products. You have the right to opt out of receiving promotional communications at any time, by:

  • contacting us;
  • using the ‘unsubscribe’ link in emails or ‘STOP’ number in texts; and
  • updating your marketing preferences.